NOTICE OF PROCUREMENT PLAN FOR PRIMAVERA MAINTENANCE & SUPPORT
OF PROCUREMENT PLAN
Primavera Maintenance & support
Date: Oct 31st, 2018
Subject: Primavera Maintenance and Support
Ref. No.: 120/2018/NSRP-PS
Nghi Son Refinery
& Petrochemical Limited Liability Company (NSRP) is planning for
procurement of a package for “Primavera
Maintenance & Support” in order to select a suitable contractor for
provision of the Goods & Services for NSRP. The tentative date of
commencement of the Goods and services will be in early December 2018.
NSRP plans to start the above mentioned procurement process very soon. If
your company is interested in this procurement package, please respond to all
questions in the questionnaire attached in Attachment 2 and send to the
following address by 5.00 PM (Hanoi
time) 05th Nov 2018.
Attention : Ms. Nguyen Thi Hai Yen -
Email address : firstname.lastname@example.org;
Cc : email@example.com
Please put “Primavera
Maintenance and Support”” in the subject of your cover email.
Should you have any question, please contact us at firstname.lastname@example.org and copying email@example.com for further
For the avoidance of doubt, this notice does not constitute any
contractual offer, binding promise or guarantee of business by NSRP. Neither
shall your satisfaction of all the minimum requirements mentioned above nor
your response to this notice creates any promise or guarantee by NSRP that you
will be invited to participate in the above mentioned procurement process.
1. Please provide
the following information of your company.
2. Brief description
of your company's qualifications and experience in providing services
Please answer the
Part 1. Survey
QUESTION 1: Do you have a clear intention to provide
Primavera Maintenance & Support with detailed as attached file?
SHAPE \* MERGEFORMAT
QUESTION 2: Do you have business licenses or permits or
certificates by Manufacturer for providing such goods and service?
If yes, please
provide the proved relevant documents.
QUESTION 3: Have your organization got experience in
providing such goods and services, equal or more than five (05) years?
If yes, please
provide the proved relevant similar contracts
Turnaround & Planning
Software Maintenance & Support
This document defines the Scope of Work of services for Software Maintenance & Support for Turnaround & Planning in Nghi Son Refinery and Petrochemical (NSRP)
To ensure Turnaround & Planning application is up and running on a daily basis, the Maintenance and support is vital for NSRP
3.Scope of work:
Scope of Maintenance support:
- Software Technical support through email, phone or
- Software License update
(i.e. Software patches, software version upgrade) as when it releases will be
delivered by email/download
- Response to program
- Correction of defects
- Instructions on how to
install and use the program
- Analysis of impact when
it needs to interface another system.
Exclusion of Maintenance
- H/W breakdown
- Database management
- Server management &
Require a separate
- On site visit
- When changing the system
process or logic
- New development