SURVEY QUESTIONNAIRE FOR PURCHASE OF ANALYZER SERVICE, SPARE PART AND CONSUMABLE

Nghi Son Refinery & Petrochemical Limited Liability Company (NSRP) is planning for procurement of General spare parts of analyzer equipment to select suitable supplier for supply the good.

If your company is interested in those procurement packages, please fill in and the complete questionnaire below then send email to han.nv@nsrp.com.vn “Response for Questionnaire “PURCHASE OF ANALYZER SERVICE, SPARE PART AND CONSUMABLE” by 16-May-2025 at the latest. For the avoidance of doubt, this notice does not constitute any contractual offer, binding promise or guarantee of business by NSRP.

Please answer the questions below:

Part 1. General Information

Please provide the full name of your company, correspondence and registered address, business registration and company profile literature.

Company name: 
Adress:

Contact person:

Contact details:

Part 2. Survey Questionnaire.

QUESTION 1: Does your company have a strong intention in supplying preventive maintenance service for Analyzer systems to NSRP as a service provider?

1. Yes
2. No

       If yes, please provide a commitment letter.

QUESTION 2: Does your company have the necessary business licenses, permits and certificates to provide maintenance service for Analyzer systems?

1. Yes
2. No 

If yes, please provide a notarized copy of these documents.

QUESTION 3: Do your Engineers/ Technicians have more than 05 years’ experience in maintenance service, spare part and consumable for Analyzer systems as well as troubleshooting service for a big scale entity like NSRP?

3. Yes
4. No 

If yes, please provide the evidence.

QUESTION 4: Has your company ever provided maintenance service, sapre part and consumable for Analyzer systems in oil and gas industrial companies?

1. Yes
2. No 

If yes, please provide at least 02 contracts.

QUESTION 5: Has your company’s manpower been trained and qualified to carry out maintenance service for Analyzer systems?

1. Yes
2. No 

If yes, please provide the evidence.

QUESTION 6: Is your company able to provide an emergency breakdown maintenance service 24 hours a day when failure of the Analyzer systems occurs?

1. Yes
2. No 

If yes, please provide commitment letter.

QUESTION 7: Does your company either need to be an OEM, a representative of an OEM, or have contractual agreements with at least five OEMs from the spare parts list, including but not limited to Yokogawa, Siemens, ABB, Valmet, Thermo Fisher Scientific, and Servomex?

1. Yes
2. No 

If yes, please provide these documents.

QUESTION 8: Could your company please let us know the estimated delivery Leadtime?

QUESTION 9: Dose your company accept the warranty condition as outlined “Warranty period: 12 months from initial operation of the goods at the refinery or 18 months from the date of shipment of the goods from manufacturer to the supplier whichever comes first”?

1. Yes
2. No