Notice of procurement plan for provision of medical insurance program for NSRP

Date: 12 June 2020

Ref. No.: 057/2020/NSRP-PS

Nghi Son Refinery & Petrochemical Limited Liability Company (NSRP) is planning for the procurement medical insurance program (MIP) for an estimated 1252 NSRP employees and 1091 children (the Services) in order to select a suitable service provider for provision of MIP for NSRP.

NSRP plans to start the above mentioned procurement process in the near future. We expect to invite non-life insurance companies which meet at least the following requirements as minimum to participate in the procurement process:

• Have experience in providing medical insurance services. Have experience in providing services for foreign and/or joint stock companies in oil and gas industry is preferable.
• Have the license/permit to provide medical insurance services in Vietnam.

If your company is interested in this procurement package, please fill in and send us the complete answers for the below Survey Questionnaire to the following email address by 5.00PM 07 July 2020 at the latest.

Email address: nga.nth@nsrp.com.vn

Your answers must be submitted in file(s) with signature of legal representative and stamp of company. Please do not submit documents via any link.

Please state “MEDICAL INSURANCE PROGRAM FOR NSRP- Expression of Interest” in the Subject of your Email.

Should you have any question, please contact us at above email address for further clarification or call us at +84 4 3772 6426 (ext. 334).

For the avoidance of doubt, this notice does not constitute any contractual offer, binding promise or guarantee of business by NSRP. Neither shall your satisfaction of all the minimum requirements mentioned above nor your response to this notice creates any promise or guarantee by NSRP that you will be invited to participate in the above-mentioned procurement process.

1. Please provide the following information of your company.

Name:

Address:

Tax Code:

Contact person:

Contact details:

Business line(s) required to provide:

2. Brief description of your company’s qualifications and experience in providing services
3. Questionnaire:

Please answer the questions below:

Part 1. Survey questionnaire

QUESTION 1: Do you have valid licenses, permits, certificates required to provide Medical Insurance Program in Vietnam?

1. Yes ☐
2. No  ☐

If Yes, please provide evidence to prove.

QUESTION 2:  Do you have experience in providing Medical Insurance Program for foreign companies in Vietnam in recent 5 years?

1. Yes ☐
2. No  ☐

If Yes, please provide Insurance Certificate and/or list of at least 3 active clients with information: client name, scale.

QUESTION 3:  Does your Company have customer service team supporting for insurance claim and guarantee including at least 20 people in which at least has two (2) staffs who has influent English communication skills (speaking and writing)?

1. Yes ☐
2. No  ☐

If Yes, please provide organization chart/evidence to prove.

QUESTION 4: Does your Company have 24/7 Customer service for all urgent requests from clients?

1. Yes ☐
2. No  ☐

If Yes, please provide Confirmation Letter.

QUESTION 5: Does your Company have direct billing service?

1. Yes ☐
2. No  ☐

If Yes, please provide Confirmation Letter.