SURVEY QUESTIONAIRE – For Process Chemical for Boiler feed water, boiler water treatment/process heater System (Phosphate, Neutralized Amine, Oxygen Scavenger)

Nghi Son Refinery & Petrochemical Limited Liability Company (NSRP) is planning for procurement to provide chemicals.

If your company is interested in this procurement package, please fill in and complete the questionnaire below then send email to ha.th1@nsrp.com.vn with subject “SURVEY ANSWER FOR PROCESS CHEMICAL FOR BOILER FEED WATER AND BOILER WATER TREATMENT” by  10^th May 2026 at the latest. For the avoidance of doubt, this notice does not constitute any contractual offer, binding promise or guarantee of business by NSRP.

Please provide the full name of your company, correspondence and registered address, business registration and company profile literature.

Company name:

Adress:

Contact person:

Contact details:

Attach your company profile and business registration in the email.

…………………………………………………………………………….

Please answer the questions below:

QUESTION 1: Does your company have business licenses and/or permits authorized letter (in case Bidder is not Manufacturer) in providing Process Chemical for Boiler feed water, boiler water treatment/process heater System (Phosphate, Neutralized Amine, Oxygen Scavenger) Table-1?

1. Yes
2. No

If yes, please provide the notarized copy of these documents

QUESTION 2: Does your company/Manufacturer have experience in providing Process Chemical for Boiler feed water, boiler water treatment/process heater System as Schedule-1including chemical delivery, technical service including operating performance monitoring, chemical optimization, troubleshooting…?

If yes, please provide us the evidence.

Please provide at least 03 previous chemical supply contracts, projects, and clients related to the supply of chemicals for Boiler feed water, boiler water treatment/process heater System. Include supporting documentation such as: Copies of contracts, Purchase orders or any other written confirmation from your customers verifying that your company supplied Phosphate, Amine, Oxygen Scavenger chemicals to them.

Note: Bidders may redact or omit any confidential information from the submitted documents.

QUESTION 3: Is your Company/Manufacturer ISO 9001 Series certified and ISO 14001 certificate?

1. Yes
2. No

If yes, please provide copy of ISO certification

QUESTION 4:

a) Does your company have an HSE (Health, Safety, Environment) policy document?

1. Yes
2. No

If yes, please provide evidence

b) Do you keep a record of your incidents and HSE performance for last three years? 

1. Yes
2. No

If yes, please provide evidence

QUESTION 5: Please provide information about your products as Table 1 below:

1. Product information
2. Technical Data Sheet (TDS)
3. Safety Data Sheet (MSDS)
4. Provide sample of COA (Certificate of Analysis) of each chemical

QUESTION 6: Does your company have technical support during normal operation including performance monitoring, chemical optimization, troubleshooting… and a policy of after sale services to customers (warranty condition and workflow how to response for any request from customer)?

1. Yes
2. No

If yes, please provide us the evidence.

QUESTION 7: If you are the 1st time to work with NSRP, are you willing to provide company information as requested by NSRP on SAP ARIBA for vendor qualification including company business license, company or-chart, financial report…?

1. Yes             

2. No

QUESTION 8: Manufacturing Location

Please provide information about the manufacturing location of the chemicals offered:

• Manufacturer name
• Manufacturing country
• Production capacity per year

QUESTION 9: Can your company deliver Chemical to NSRP (lead time) within 02 months from purchase order date?

1. Yes
2. No (Please clarify how many days)

https://nsrp.vn/wp-content/uploads/2026/04/Question-and-Screening-Criteria-Boiler-water-and-process-heater.docx