SURVEY QUESTIONAIRE – “IT Managed Service Provider”

Please submit the following qualification information and data in full in the same sequence as set out hereafter, which may be surveyed if it is required.

If your company is interested in those procurement packages, please fill in and complete questionnaires below then send email to anh.tq1@nsrp.com.vn “Response for questionnaire “IT Managed Service Provider” by 12:00 pm 16^th March 2026 at the latest. For avoidance of doubt, this notice does not constitute any contractual offer, biding promise or guarantee of business by NSRP.

Please answer the following questions:

Please provide the following details in your email:

Full company name:

Registered address:

Contact person (Name – Position – Email – Phone):

Company profile (PDF)

Business Registration Certificate (scan copy)

Question 1: Does your company have a business registration for this category?

1. Yes – If yes, please provide notarized copy of the documents.
2. No

• For SAP managed service package:

Question 1A: Does your company have experience delivering managed services for SAP & corporate applications? 

1. Yes – please provide evidence by contract at least 02 similar contract.
2. No

Question 2A: Is your organization a certified SAP partner & Microsoft?

1. Yes – please provide evidence
2. No

Question 3A: Does your company provide service coverage on a 24×7 basis?

1. Yes – please provide commitment letter
2. No

• For MES managed service package

Question 1B: Does your company have experience delivering managed services for MES applications? 

1. Yes – please provide evidence by contract at least 02 similar contract.
2. No

Question 2B: Is your organization a certified partner of IBM?

1. Yes – If yes, please provide evidence
2. No

Question 3B: Does your company provide service coverage on a 24×7 basis?

1. Yes – please provide commitment letter
2. No.

• For NSRP Security and Compliance (SEC) managed service package

Question 1C: Does your company have experience delivering managed SOC services

1. Yes – If yes, please provide evidence at least 01 similar contract
2. No

Question 2C: Does your company provide service coverage on a 24×7 basis?

1. Yes – please provide commitment letter
2. No

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